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    Boost Your Customer Service and Revenue Using Existing Customers

    Written by Business Training Video. Posted in Inbound call center, Inbound sales call centers, Marketing call centers

    It looks like many beauty, cosmetics, and health businesses have ignored a potential growth market. Their existing customers. Here’s a sobering fact: according to sales experts, the cost of acquiring a new customer is 25 times more than that of keeping an existing one.

    As such, businesses can work with professional pay for a performance call center to engage and reactivate inactive customers. The cost is way cheaper, and the rewards far greater and enduring than trying to get new customers. If done with care, your customers become happy, loyal, and revenues go up. It’s time businesses knew about the hidden goldmine that is their existing customer base.

    To help you, here are a few tips on how to get more value from the customer who already trusts you.

    Be Prepared

    Today’s customers are cautious. They have questions that need answers. Almost immediately. When working with a professional pay for performance call center, such calls almost always leave a